Privacy policy

Who we are

Our website address is: https://viphobbycards.com.

The person responsible for personal data is Yannick Riendeau. You can contact us at info@viphobbycards.com if you have any questions about your personal data.

Comments

When you leave a comment on our site, the data entered in the comment form, as well as your IP address and your browser’s user agent, are collected to help us detect undesirable comments.

An anonymized string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to check whether you’re using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible next to your comment.

Media

If you upload images to the site, we advise you to avoid uploading images containing EXIF data of GPS coordinates. People visiting your site can download and extract location data from these images.

Cookies

If you leave a comment on our site, you will be asked to save your name, e-mail address and site in cookies. This is for your convenience only, so that you don’t have to enter this information if you post another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content integrated from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have a logged-in account on their website.

Use and transmission of your personal data

If you request a password reset, your IP address will be included in the reset e-mail.

Data storage periods

If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognized and approved instead of being left in the moderation queue.

For accounts that register on our site (where applicable), we also store the personal data indicated in their profile. All accounts can view, modify or delete their personal information at any time (with the exception of their login). Site managers can also view and modify this information.

The rights you have over your data

If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

Where your data is sent

Visitor comments can be checked using an automated spam detection service.

WPML

WPML uses cookies to identify the visitor’s current language, the language last consulted and the language of users who have logged on.

When you use the plugin, WPML will share data about the site through Installer. No data relating directly to the user will be shared.

WooCommerce

This accessible language includes the basics of what personal data your store can collect, store and share, and who can access the data. Depending on your settings and which extensions you use, the information shared may vary. We recommend that you consult a lawyer when deciding what information to disclose in your privacy policy.

We collect information when you place an order in our store.

What we collect and store

During your visit to the site, we track :

  • Products you’ve seen: for example, to display products you’ve recently viewed
  • Location, IP address and browser type: we use them to estimate taxes and shipping costs.
  • Delivery address: we’ll ask you to enter this to estimate shipping costs before you place your order, and to send the order to you!

We use cookies to track the contents of your shopping cart while you are browsing our site.

Note: you can detail your cookie policy, and link to this section from here.

When you purchase on our website, we will ask you to provide information including your name, billing address, delivery address, e-mail, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used for :

  • Sending information about your account and order
  • Respond to requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with any legal obligation, such as tax calculation
  • Improve our store offers
  • Send you marketing messages, if you choose to receive them

If you create an account, we store your name, address, e-mail and telephone number, which will be used to pre-fill the order validation for future orders.

We generally store your information for as long as we need it for the purposes for which we collect and use it, and we are under no legal obligation to continue to do so. For example, we store order information for 10 years for tax and accounting purposes. This includes your name, e-mail and billing and shipping addresses.

We also store comments or notices, if you choose to send them.

Who in our team has access to the data

Members of our team have access to the information you provide. For example, store administrators and managers have access to :

  • Order information such as what was purchased, when and where it should be sent, and
  • Customer information such as your name, e-mail and billing and delivery information.

Our team has access to this information to process orders, process refunds and assist you.

Payments

We use the services of Elavon Converge to validate your payments on the website. No payment information is stored on the website. The Elavon Converge platform is PCI/DSS certified, guaranteeing industry best practices for the protection of your payment data.

WooCommerce Multilingual & Multicurrency

WooCommerce Multilingual & Multicurrency will use cookies to understand cart information when using languages across domains and to transfer data between domains.

WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding currency information.

Zapier

Using this extension, you can share personal data with an external service (Zapier). Customer information provided during the purchase (payment) process is sent to Zapier if you have configured one or more Zapier feeds.

Please consult the Zapier privacy policy for more details.

Once this personal information has been sent to Zapier, it is then sent to various third-party services. You should list the service(s) used in the Action section(s) of your WooCommerce Zaps, so that your customers know which third-party services their personal data is sent to after it has been sent to Zapier.

Cookie policy

Effective date: 10-Sep-2023
Last modified: 15-Sep-2023

 
What are cookies?
 
How do we use cookies?
 
Types of cookies we use
 
Manage your cookie preferences
Cookie settings

You can change your cookie preferences at any time by clicking on the button above. This will allow you to review the cookie consent banner and modify your preferences or withdraw your consent immediately.

In addition to this, different browsers offer different methods for blocking and deleting the cookies used by websites. You can modify your browser settings to block/delete cookies. Below are links to support documents on how to manage and delete cookies for the main web browsers.

Chrome: https://support.google.com/accounts/answer/32050?hl=fr

Safari: https://support.apple.com/fr-ca/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/fr/kb/effacer-cookies-donnees-site-firefox

Microsoft Edge: https://support.microsoft.com/fr-fr/microsoft-edge/supprimer-les-cookies-dans-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

If you use another Web browser, please consult the official support documentation for your browser.